Frequently asked questions

Frequently asked questions

Frequently Asked Questions

Popular Questions

Below we has listed frequently asked questions. That might be of immediate help.

We do free delivery to all major cities in South Africa on invoices with a total amount R5 000 or more.

In stock Items

  • Delivery with in 2 to 4 working days in Gauteng.
  • 2 Days with courier service outside of Gauteng

Out of Stock Items

  • Delivery is approximately 30 days from date of order.

    *deliveries on COD accounts will be sent out once payment is received.
  • We do provide telephonic assistance from 08:00 to 17:00 weekdays excluding Public Holidays.
  • Where possible we also do provide on-line or on-site support.
  • The Thin Client products includes an optional management module that assists with the roll-out of hundreds of Thin Clients a day.
  • Thin Clients – 3 year carry-in, repair or swap-out warranty.
  • Mini-PC’s – 1-3 year carry-in, repair or swap-out.

 

  • Power adapters are included with every Thin Client and Mini-PC and carries the same warranty
  • Training to our Authorised Partners are available on request.
  • In all other cases we do provide telephonic support and guidance
  • Firmware updates from our suppliers are available from time to time and can be downloaded free of charge.
  • New dealers are required to complete our dealer application form.

Popular Questions

Below we has listed frequently asked ques ons. That might be of immediate help.

We do free delivery to all major cities in South Africa on invoices with a total amount R5 000 or more.

In stock Items

  • Delivery with in 2 to 4 working days in Gauteng.
  • 2 Days with courier service outside of Gauteng

Out of Stock Items

  • Delivery is approximately 30 days from date of order.

    *deliveries on COD accounts will be sent out once payment is received.
  • We do provide telephonic assistance from 08:00 to 17:00 weekdays excluding Public Holidays.
  • Where possible we also do provide on-line or on-site support.
  • The Thin Client products includes an optional management module that assists with the roll-out of hundreds of Thin Clients a day.
  • Thin Clients – 3 year carry-in, repair or swap-out warranty.
  • Mini-PC’s – 1-3 year carry-in, repair or swap-out.
  • Power adapters are included with every Thin Client and Mini-PC and carries the same warranty
  • Training to our Authorised Partners are available on request.
  • In all other cases we do provide telephonic support and guidance
  • Firmware updates from our suppliers are available from time to time and can be downloaded free of charge.
  • New dealers are required to complete our dealer application form.

Popular Questions

Below we has listed frequently asked questions. That might be of immediate help.

We do free delivery to all major cities in South Africa on invoices with a total amount R5 000 or more.

In stock Items

  • Delivery with in 2 to 4 working days in Gauteng.
  • 2 Days with courier service outside of Gauteng

Out of Stock Items

  • Delivery is approximately 30 days from date of order.

    *deliveries on COD accounts will be sent out once payment is received.
  • We do provide telephonic assistance from 08:00 to 17:00 weekdays excluding Public Holidays.
  • Where possible we also do provide on-line or on-site support.
  • The Thin Client products includes an optional management module that assists with the roll-out of hundreds of Thin Clients a day.
  • Thin Clients – 3 year carry-in, repair or swap-out warranty.
  • Mini-PC’s – 1-3 year carry-in, repair or swap-out.
  • Power adapters are included with every Thin Client and Mini-PC and carries the same warranty
  • Training to our Authorised Partners are available on request.
  • In all other cases we do provide telephonic support and guidance
  • Firmware updates from our suppliers are available from time to time and can be downloaded free of charge.
  • New dealers are required to complete our dealer application form.

Thin Client Distribution (Pty) Ltd
trading as IT WiseTM

CONTACT DETAILS:

Tel: 086 172 9273

E-Mail:info@itwise.co.za

Address: 78 Glendower,
Woodhill, Pretoria, South Africa

CONNECT WITH US

Thin Client Distribution (Pty) Ltd
trading as IT Wise™

CONTACT DETAILS:

Tel: 086 172 9273

E-Mail: info@itwise.co.za

Address: 78 Glendower, Woodhill, Pretoria, South Africa

CONNECT WITH US

Thin Client Distribution (Pty) Ltd
trading as IT Wise™

CONTACT DETAILS:

Tel: 086 172 9273

E-Mail: info@itwise.co.za

Address: 78 Glendower, Woodhill, Pretoria, South Africa

CONNECT WITH US

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